Tiffany Reviews

I have never felt more insulted and shocked at the service I received when I dropped off my jewelry to be cleaned! I've been going to the Beverly Hills store for years, but since I was going to see a film I thought I would try the Tiffany store in Century City, CA. The customer service rep that assisted me was not only unprofessional and rude, but spoke to me in a demeaning and condescending tone. She accused me that one of the 18k gold with diamond rings was not an authentic Tiffany's product and they would not clean it. This is definitely not the “Tiffany & Co” standard. I can't help but wonder if it was because I am Chinese, if i were a white woman would she have accused me in the same rude manner? I would have thought that she would have brought it to management to make that decision and handle the situation more professionally. They definitely need to have protocols in place and not make accusatory accusations to life long customers!

Tiffany is a fantastic website for purchasing any kind of jewelry. I purchased the T1 Hinged Bangle in Rose Gold with Diamonds. It was fantastic. The diamond is of exceptional quality and shines beautifully. Since wearing this bangle, it looks stunning. Excellent customer service and I will gladly buy here again.

After a long time debating, I finally gave in and bought a Tiffany Blue Double Heart Tag Pendant. I was so excited to own my first Tiffany product and was expecting great quality. I started wearing my necklace as soon as I got it last week and only wore it in the day time and take it out when I shower or workout and before I go to sleep and leave it in its bag as instructed. I don't use any perfume or cream as I am a healthcare professional. After just a few days, I noticed multiple scratches on the back of the two hearts, which I guess is normal as they keep touching each other but I was shocked to see that in one week I started getting tarnish around the hearts! I understand silver tarnishes but in one week?!? I called to see what can be done as I really was hoping that Tiffany would have much better quality and the lady just offered to have it assessed at the closest location which is 2 hours from my home. She sent me an email with instructions and options: 1) send it to the location to basically clean and pay for the shipping myself 2) buy their jewelry cleaner. I asked if there is any point in doing the former as it will tarnish again in one week and all I got was not necessarily. I honestly wish I didn't waste 300 dollars on a jewelry that does worst than a knockoff jewelry from amazon!

Have always been a fan of the little blue box gifts...however, last time I got a gift from T&Co. I was extremely disappointed with the quality of it. My husband bought me a letter charm less than 1.5yrs ago. I have worn it a handful of times and always take care of it (no showers with it, no products such as skincare, etc on it) and its really upsetting to see how it has tarnished really badly. This actually happened within weeks of getting it. I called T&Co and alerted them of my concern. They sent me a new charm l, made me return the original and this new one has done the same thing or worse.
Never again buying T&Co. their customer service was also subpar.
What a shame.

Best site to buy jewellery. I always order my jewellery through tiffan & Co and it is amazing. All products are excellent. Price is reasonable. Great collection with wide variety. Recommended to friends.

As, I did for my nieces Olivia, Lilly & Aileeners.I got Analise my daughter her 1st Tiffany item when she turned 16.. I ordered a neck lace and A charm for her. Paid $30 for expedited shipping. We received it late & didn’t receive the necklace..I informed Tiffany this was the 1st order I ever had a problem with.. They sent me these Beautiful wine glasses as an apology..Wow!!!

Worst experience of my life. I called yesterday and they promised me it would be there by valentines day. I look at my email today with the tracking and it says it won't be here until Monday. I call and talk to Makayla and she tell me she will give me a virtual gift and not to worry about it? Really? So I am going to tell my wife here is a virtual gift and you will have yours monday. I ask to talk to a manager and she puts me on hold for 10 mins to then tell me no one is available. I ask what her managers name is and she won't tell me. I ask for their voicemail and she tells me they don't have one. I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN. BUYER BEWARE!!!!!!!

I just love their design, classic and elegant. The price is comparatively acceptable

Ordered a bracelet for my mom as her Birthday present. She is so happy with it and I'm satisfied with the service I got here at this company. Delivered on time, it made my day. And my mom's Day too. Thank you!

Bought several birthday gifts from the store. The quality is great, the pricing is... well, too, for the quality provided.

Love heart earrings blue enamel peeling off after 4 months. Sent in for repair and they said heat caused the peeling? They wanted me to pay $35 for repair +tax and $20 shipping. High end jewelry should last more than 4 months and ALL wear and tear should be covered for less than a year of use. Maybe it's a defective product. Almost a month later still waiting on a manager call back.

Scam scam scam. I ordered a braisolate and never get one. My card was charged...and now trying to avoid the transaction.